JM PRECISION 2-YEAR LIMITED WARRANTY
JM Precision stands behind the quality and craftsmanship of our timepieces. Your JM Precision watch is covered by a 2-Year Limited Warranty beginning on the original date of purchase.
WHAT IS COVERED
This limited warranty covers manufacturing defects in the watch movement and internal components under normal use during the warranty period.
If JM Precision determines that your watch has a covered manufacturing defect, JM Precision will, at its discretion, repair the watch, replace the defective component, or replace the watch with the same or a comparable model when appropriate.
WHAT IS NOT COVERED
This limited warranty does not cover:
- Normal wear and tear
- Battery depletion from normal use
- Scratches, dents, discoloration, or other cosmetic damage
- Damage to the crystal, case, crown, pushers, bracelet, clasp, or other external components caused by accident, impact, misuse, or improper handling
- Damage caused by unauthorized repair, modification, alteration, or servicing
- Loss or theft
- Damage caused by failure to follow reasonable care and operating instructions
- Water damage resulting from use beyond the watch's stated water-resistance rating
- Water damage resulting from operating the crown or chronograph pushers while the watch is submerged or wet
BATTERY
Normal battery depletion is not considered a manufacturing defect and is not covered under this limited warranty.
A defective battery or related component present at the time of delivery may be evaluated separately by JM Precision.
WATER RESISTANCE
Water resistance is not a permanent condition and may decrease over time due to normal wear, aging or deterioration of seals and gaskets, impact, improper servicing, or other factors.
Water damage caused by exceeding the watch's stated water-resistance rating or improper operation of the crown or pushers is not covered by this limited warranty.
WARRANTY CLAIMS
To request warranty service, contact info@jmprecisionco.com and provide your order number, proof of purchase, a description of the issue, and photographs or video when applicable.
Please contact JM Precision and receive return instructions before sending your watch for warranty service.
Approved warranty returns should be sent to:
JM Precision LLC
2640 Blanding Blvd, Ste 201-251
Middleburg, FL 32068
United States
Items sent without prior authorization may not be accepted or processed.
SHIPPING FOR WARRANTY SERVICE
For a product determined by JM Precision to have a defect covered under this limited warranty, JM Precision will cover reasonable return shipping as applicable.
For issues determined not to be covered by the warranty, the customer may be responsible for shipping, repair, replacement, or other applicable costs. JM Precision will communicate any applicable charges before proceeding with non-warranty service.
PROOF OF PURCHASE
Warranty service requires valid proof of purchase.
This limited warranty applies to the original purchaser of a genuine JM Precision timepiece purchased directly from JM Precision or an authorized JM Precision seller.
LIMITATION
To the extent permitted by applicable law, this warranty is limited to the repair or replacement remedies described above. This warranty does not exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.
This limited warranty gives you specific legal rights, and you may also have other rights that vary by state or jurisdiction.
CONTACT JM PRECISION
For warranty questions or assistance:
JM Precision Customer Support
info@jmprecisionco.com
JM Precision LLC
2640 Blanding Blvd, Ste 201-251
Middleburg, FL 32068
United States